CallCenter Tools
Your Show for all things CallCenter....
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The Podcast
The original CallCenter Podcast. Focusing on improving CallCenter and HelpDesk Operations. For more information see our
blog
or
email
us.Thanks for listening and enjoy the show!
Podcast Links
CallCenter Tools Blog
Episode 1 - Introduction
Episode 2 - Recruiting
Episode 3 - Orientation and Training
Episode 4 - Phone Etiquette
Episode 5 - Listener Questions
Episode 6 - Reviews
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